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Account

Payment Policy

Cartlow Payment Policy

  1. Payment Methods:

    • Cartlow accepts various payment methods, including:
      • Credit and debit cards 
      • Cash on Delivery (COD)
      • Cartlow Wallet
      • Other local payment methods depending on the region
  2. Payment Authorization:

    • Upon placing an order, Cartlow will authorize the payment method for the total amount, including product price, shipping fees, and applicable taxes.
    • The actual charge may occur at the time of order confirmation or shipment.
  3. Order Confirmation:

    • After completing your purchase, you will receive an order confirmation via email, detailing the items bought and the payment method used.
  4. Billing Information:

    • Customers are required to provide accurate billing information. Any discrepancies can lead to delays in processing the order.
  5. Payment Issues:

    • If there are any issues with processing your payment, Cartlow will notify you and may request an alternative payment method.
  6. Refunds:

    • Refunds are processed to the original payment method used for the purchase. The timeframe for receiving a refund may vary based on the payment provider.
  7. Discounts and Promotions:

    • Any applicable discounts or promotions can be applied during the checkout process, reducing the total order amount.
  8. Taxes:

    • Sales tax may be applied based on the shipping address and local regulations.